Protecting the Data You Entrust to WaitlistPlus
WaitlistPlus uses practical safeguards to protect customer information.
What WaitlistPlus does
Encrypted connections
HTTPS protects information traveling between a user’s device and the WaitlistPlus web server.
Sensitive data encryption
Sensitive data in our database is encrypted.
Microsoft hosting
We use enterprise-level hosting facilities provided by Microsoft.
Limited production access
Production data and systems access is limited to a small group of professionals.
Software updates
Software packages are updated frequently with security patches and enhancements.
Privacy controls
Organizations choose who can view or join a waitlist and what information to collect.
Your organization controls what it collects
WaitlistPlus collects participant information on behalf of its customers. Each organization decides what information to request and how to use it in its waitlist process.
The Privacy Policy explains how WaitlistPlus collects, uses, shares, retains, and responds to requests involving personal information. It is the authoritative source for privacy terms.
Your organization’s role
Business Associate Agreement availability
A signed Business Associate Agreement is available upon request with the Pro plan.
Contact WaitlistPlus to confirm current terms and whether the service is appropriate for your organization’s intended use. Customers remain responsible for their own configuration, collection choices, consents, and legal obligations.
Send us your question
Contact WaitlistPlus if your review depends on backups, recovery, MFA, hosting regions, monitoring, data-processing terms, subprocessors, questionnaires, or certifications.
Security & Privacy Questions
How does WaitlistPlus protect data?
WaitlistPlus uses HTTPS for connections to its web server, encrypts sensitive data in its database, uses Microsoft hosting facilities, limits production access to a small group, and updates software packages with security patches.
Can WaitlistPlus sign a Business Associate Agreement?
Yes, we can provide you with a signed BAA upon request with purchase of the Pro plan.
Who controls the information collected?
You can choose what data to collect from your customers. Including which fields are required and which are optional.
What happens to data after cancellation?
You can export your content before termination. We will automatically delete the data after 1 year. If you would like your data deleted sooner, please submit a request.
Where can I ask a detailed security question?
Contact WaitlistPlus support at support@waitlistplus.com for security related questions.
Have a security or privacy question?
Contact WaitlistPlus for information specific to your organization and intended use.