INTEGRATIONS & API

Connect Your Waitlist to the Rest of Your Systems

Use supported integrations, webhooks, and custom development options to connect WaitlistPlus with the tools your organization already uses.

WaitlistPlus interface showing integration options with arrow labeled Webhook to Your integration pointing to options: Your Website, CRM, Internal Systems, Reporting/Data, and Other Applications, with note about conceptual destinations and setup review.
START WITH YOUR GOAL

Choose the integration approach that fits your needs

Connect supported information without changing how your team manages its waitlist.

API

Use the documented webhook API to receive WaitlistPlus data programmatically.

View API Documentation

Webhooks

Respond to supported events when something changes.

Learn About Webhooks

Existing Integrations

Explore the integration WaitlistPlus already supports.

See Available Integrations

Custom Integrations

Discuss organization-specific requirements and implementation scope.

Contact Us
Text showing supported integrations with WaitlistPlus labeled as an enterprise integration and HubSpot labeled as customer and prospect information.
AN EXISTING CONNECTION

Connect WaitlistPlus and HubSpot

The Enterprise HubSpot integration connects customer and prospect information with your broader sales and marketing workflows.

Work with WaitlistPlus to confirm configuration and fit.

FOR YOUR DEVELOPMENT TEAM

Build with the WaitlistPlus API

Receive supported waitlist events in your own application through the documented webhook API.

The example shows a shortened event payload using documented fields. Your endpoint is hosted by your organization.

Open API Documentation
Code snippet showing an outbound webhook HTTP POST to a HTTPS endpoint with JSON payload adding a person: PersonId 12345, First Name Avery, Last Name Morgan, with note stating it is an abbreviated payload and not a REST request to a WaitlistPlus endpoint.
EVENTS, EXPLAINED SIMPLY

Respond when something changes

Webhooks notify your application about supported changes, so it can respond without repeatedly checking for updates.

WaitlistPlus event

A supported record change occurs.

→

Webhook

JSON sent by HTTP POST over HTTPS.

→

Your application

Your code decides what happens next.

AddPerson

A person is created by an administrator or online signup.

UpdatePerson

Supported record updates, notes, list changes, and portal confirmations.

DeletePerson

A person is deleted from the site. This differs from removal from a list.

View Webhook Documentation
START WITH SUPPORTED EVENTS

What can you build?

Connect internal systems

Process supported person events in an internal application through your receiver.

CRM workflows

Review the existing HubSpot integration or evaluate a custom CRM workflow.

Maintain downstream data

Use supported updates to maintain selected information in another system, with reconciliation designed by your team.

Trigger external workflows

Have your receiving application respond to documented changes with organization-specific actions.

CLEAR ROLES AND DIRECTIONS

WaitlistPlus can fit into your existing technology stack

Use WaitlistPlus to manage your waitlist and a supported connection to inform other systems.

Your website

Links customers to your online signup experience.

Explore Online Signup
↓
Signup link

WaitlistPlus

Waitlist records and supported changes

↓
Outbound webhook

Your integration → CRM / Internal system

Your team implements and maintains the receiver and downstream behavior.

FOR MORE SPECIALIZED CONNECTIONS

Need an integration that doesn't exist yet?

Talk with WaitlistPlus about organization-specific systems, workflows, and available options.

Webhook-based connections

Evaluate the available events and data with your development team.

Custom development

Review feasibility, responsibilities, and the work required.

Enterprise requirements

Discuss more complex integration and organizational needs.

BRING YOUR EXISTING DATA

Moving an existing waitlist into WaitlistPlus?

Team-assisted imports help move existing waitlist information into the platform.

Have your data in a CSV, XLS, and XLSX? Set up your lists and fields, then submit a file for review before importing.

Learn About Imports

Plan your import during your trial

We can review your file during your free trial so you know what’s needed before moving your data. Imports require a paid annual subscription and are included with Pro.

For Enterprise or more complex imports, contact us to discuss your requirements.

Compare Plans
GO DEEPER WHEN YOU NEED TO

Developer resources

API Documentation

Current technical guide and payload structure.

View Documentation

Webhook Documentation

Supported events and configuration requirements.

View Documentation

Integration Help

Guidance and published product information.

Visit Help Center

Talk to WaitlistPlus

Discuss a more complex integration.

Contact Us
FOR OPERATIONS TEAMS

Not a developer? That's okay.

You don’t need to understand APIs to use WaitlistPlus. The standard product works without custom development. Integrations are optional.

Explore WaitlistPlus Features
FOR LARGER REQUIREMENTS

Complex integration requirements?

Enterprise supports organizations with multi-location, integration, capacity, and custom requirements.

Explore Enterprise
A FEW THINGS TO KNOW

Integrations & API Frequently Asked Questions

Does WaitlistPlus have an API?

Yes. We support an outbound webhook API that sends supported event data to your application. It must be enabled by support. See the API documentation for details.

Does WaitlistPlus support webhooks?

Yes. Supported events include AddPerson, UpdatePerson, and DeletePerson. WaitlistPlus sends a JSON payload by HTTP POST to your HTTPS endpoint. List-position-only changes do not trigger notifications.

Does WaitlistPlus integrate with HubSpot?

Maybe. We do support custom integrations with our Enterprise plan.  Confirm setup, fields, and synchronization direction with support.

Can WaitlistPlus integrate with our existing software?

Supported integrations, webhook notifications, and custom development options may fit your requirements. Compatibility and implementation scope must be reviewed for each system.

Can we build our own integration?

Yes. Your development team can implement an HTTPS receiver and process supported webhook events. Contact support to enable the documented beta API and review your requirements.

Can WaitlistPlus build a custom integration for us?

WaitlistPlus can evaluate custom integration and development needs, particularly for Enterprise. Feasibility, responsibilities, and scope depend on the project. Standard webhook receiver implementation is handled by your technical team.

Can we import our existing waitlist?

Yes. We provide team-assisted imports, typically from CSV, XLS, or XLSX files after review. We do require a paid annual subscription of the Pro or Enterprise plan.

Do I need to use the API to use WaitlistPlus?

No. The standard product works without custom development. Integrations are optional for organizations that need them.

Connect WaitlistPlus to the way your organization works

Explore the API, use supported integrations, or talk with us about a more specialized requirement.