ABOUT WAITLISTPLUS

We've Been Thinking About Waitlists for a Long Time

WaitlistPlus started with a simple goal: make managing a waitlist easier than maintaining another spreadsheet. What began as a solution focused on childcare has grown into a flexible platform for organizations managing waitlists of all kinds.

14-day free trial · No credit card required

Diagram of how WaitlistPlus works, built around a Sunny Days Childcare waitlist with signups, statuses and family communication.Diagram of how WaitlistPlus works, built around a Sunny Days Childcare waitlist with signups, statuses and family communication.
WHERE IT BEGAN

It started with childcare

WaitlistPlus began as DaycareWaitlist.com in 2011, focused specifically on the challenges childcare providers face while managing waiting families.

Childcare was a useful starting point because its waitlists can be unusually complex. Children age between classrooms, families need care at different times, siblings may be involved, priorities vary, plans change, and communication can last for months.

Solving those practical problems created a flexible foundation for broader waitlist management.

Explore Childcare Waitlist Software
Sunny Days Childcare waitlist in WaitlistPlus with the status menu open for a child on the list.
✓
Children age between classrooms
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Families need care at different times
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Sibling and priority needs vary
✓
Plans and availability change
✓
Communication can last for months
PRODUCT EVOLUTION

From DaycareWaitlist.com to WaitlistPlus

A focused product grew as customers brought new needs, processes, and types of waitlists.

ORIGIN

DaycareWaitlist.com launches

Software created to help childcare organizations manage waiting families.
Expansion

The product grows

Additional capabilities are added around real customer needs.
Rebrand

WaitlistPlus

The platform expands beyond childcare under the WaitlistPlus name.
TODAY

A complete waitlist management platform

WaitlistPlus helps organizations collect, organize, communicate with, and move people through their waitlist process.
WHAT YEARS OF WAITLIST WORK TAUGHT US

A waitlist is more than a list of names

Years of building waitlist software have reinforced something simple: storing names is the easy part. The real challenge is managing what happens around the list.

01
→
+

Collect

Make it easy for people to join.

02
→
☷

Organize

Maintain the information, priorities, and lists needed to make decisions.

03
→
✉

Communicate

Keep people informed while they wait.

04
✓

Enroll

Manage what happens when an opening becomes available.

Collect
→
Organize
→
Communicate
→
Enroll
OUR PRODUCT PHILOSOPHY

Software should simplify the process—not create another one

WaitlistPlus is built around the day-to-day work of managing real people, changing availability, and the decisions that connect the two.

▤

Keep it practical

Build tools that solve real administrative problems.

↔

Keep it flexible

Different organizations manage waitlists differently.

↗

Keep improving

Continue adding capabilities based on changing customer needs.

♡

Keep it approachable

Make useful waitlist software that does not require a complicated implementation.

WHO WE SERVE

Built for organizations with real-world waitlists

♧

Childcare

Where WaitlistPlus began.

Childcare Waitlist Software
▱

Schools & Education

Applications, programs, and enrollment waitlists.

School Waitlist Software
+

Healthcare

Administrative patient waitlists for providers and services.

Healthcare Waitlist Software
◎

Other Organizations

Flexible waitlist tools for other industries and use cases.

Explore Other Uses
WaitlistPlus email template editor showing the template name, subject and formatting toolbar for a Sunny Days Childcare signup confirmation.
Signup
Payments
Communication
Integrations
Multi-site
AN ACTIVE PRODUCT

Still improving

WaitlistPlus continues to evolve with new features and practical improvements.

In recent years we have completed projects like a redesigned signup, online payments and coupons, email delivery and authoring, HubSpot integration, imports, mobile usability, and Enterprise multi-site management.

View Release Notes
CUSTOMER FOCUS

Built around the people who actually manage waitlists

WaitlistPlus customers deal with waitlists every day. Their questions, challenges, and feedback help shape how the product evolves.

The goal is practical support: understand the process, help customers use the product well, and keep improving the parts that create friction.

See What Customers Say
“The fact you can filter your searches makes quick searches very easy! The wait list is business and user friendly, which is sometimes hard to find.”
Carlea
Tykes and Tots · Saskatchewan, Canada
COMPANY FACTS

WaitlistPlus at a glance

Originally launched as

DaycareWaitlist.com

Based in

Wisconsin, USA

Industries

Childcare, education, healthcare, and others

Customer Locations

USA, Canada, Australia, UK, and more

ABOUT THE COMPANY

About WaitlistPlus

Answers about the product, its origins, and who it serves.

What is WaitlistPlus?

WaitlistPlus is cloud-based waitlist management software that helps organizations collect applications, organize their waitlists, communicate with waiting customers, and manage the process when openings become available.

When was WaitlistPlus founded?

We started in 2011 as DaycareWaitlist.com

Was WaitlistPlus originally built for childcare?

Yes. The product originated as DaycareWaitlist.com before expanding into the broader WaitlistPlus platform.

Who uses WaitlistPlus?

WaitlistPlus is used by many types of organizations that manage long-term waitlists, including childcare providers, schools and educational programs, healthcare organizations, and other businesses and organizations.

Is WaitlistPlus still actively developed?

Yes. WaitlistPlus continues to receive new features and improvements every quarter.  Take a look at our release notes to see recent changes.

PUT THAT EXPERIENCE TO WORK

See what years of focusing on waitlists can do

Try WaitlistPlus with your own process and see whether it makes managing your waitlist easier.

14-day free trial · No credit card required