We won’t sell your data. And will only share it with our trusted 3rd party vendors if nessecary to provide you with the services you request.
Effective Date: May 1, 2021
We collect information about Clients who purchase subscriptions to use our Services and about those who visit our Site. We also collect information about those who use our Services as Participants although we collect such information on our Client’s behalf. Our Clients use our Services to, among other things, manage the wait listposition and to provide related notifications to Participants. To do so, our Clients request and collect certain information about Participants such as their name, telephone number, and/or e-mail address. Our Clients, however, may request and collect additional information from Participants which may include protected health information or educational records. We give our Clients choices about what data they will collect and the privacy of their wait list. We offer multiple security settings that a Client can choose to determine who can see a wait list page, who can sign up on a wait list and what information is required to be added to a wait list. We let the Client make these choices.
WaitlistPlusis not responsible for and cannot control the types of information that our Clients request and collect from Participants. We collect such information on behalf of our Clients and our Clients’ collection and use of such information is governed by their respective privacy policies and procedures. If you are a Participant then please contact the Client directly with any questions about how they collect or use information collected through our Services. We may send any inquiries that we receive directly from you about our use of your information to the relevantClient.
Any of the information we collect from you may be used in one of the following ways:
We may use non-Personal Information for purposes such as measuring the number of users utilizing various features of the Site, making the Site more responsive for users and delivering targeted advertising and non-advertising content. We may also use non-Personal Information (for example, statistics regarding use and metrics) for research purposes, for marketing and promotional purposes, and to develop new features and functionality. We use IP addresses to analyze trends, administer the Site, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use.
Please refer to our Security Policy for more information on how WaitlistPlus handles internal access to your Personal Information.
You acknowledge and agree that we may share your information as follows:
We provide you with reasonable access to the Personal Information that you may have provided through your use of the Services or the Site. If you wish to request to access or update any Personal Information we hold about you, or to request that we delete any information about you that we have obtained from our Services or the Site, you may contact us firstname.lastname@example.org.
At your request, we will have any reference to you deleted or blocked in our database. You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Services. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, and/or where we otherwise reasonably believe that we have a legitimate reason to do so.
You may decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Services or Site.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send administrative messages to you; you cannot opt-out from receiving administrative messages.
All data is stored and transferred by means that meet or exceed standards defined by HIPAA and FERPA. We use commercially reasonable administrative, technical, and physical measures to safeguard Personal Information in our possession against loss, theft and unauthorized use, disclosure or modification. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. No method of transmission over mobile applications or data storage system is 100% secure. Therefore, while we strive to make all reasonable efforts to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the unlikely event of a data breach, you will be notified as soon as reasonably possible, in accordance with applicable law. Furthermore, we are not responsible for any breach of security or for the actions of any third parties that receive the information.
Our Site is not directed to children generally, including children under the age of thirteen (13). Children under the age of thirteen (13)may not use the Site or Services. By accessing, using and/or submitting information to or through the Site, you represent to us that you are not younger than age thirteen (13).
We do not knowingly collect personal information from persons under the age of thirteen (13). If we learn that a child under the age of thirteen (13) has submitted personally identifiable information online, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under thirteen (13), please contact us at email@example.com.
If you are between age thirteen (13) and the age of majority in your place of residence, you may use the Site only with the consent of or under the supervision of your parent or legal guardian. If you are a parent or legal guardian of a minor child, you may, in compliance with the Terms of Service, use the Site on behalf of such minor child. Any information that you provide us while using the Site or receiving Services on behalf of your minor child will be treated as Personal Information as otherwise provided herein.
California residents under eighteen(18) years of age may have additional rights regarding the collection and sale of their personal information. Please see the “California Residents” section below for more information.
When we obtain Personal Information about you, we may process and store the information outside of the country in which you are located, including in the United States. The countries in which we process the information may not have the same data protection laws as the country in which you are located. You consent to having your personal data transferred to and processed in the United States.
We rely upon a number of means to transfer Personal Information which is subject to the GDPR, including transfer of Personal Information to recipients that have entered into the European Commission approved contract for the transfer of personal data outside the European Economic Area.
The following are all of the categories of personal information which we collect, or reasonably believe that our Clients have collected through the Services from California Residents, in the twelve (12) months prior to the effective date of this policy (each, a “Category”): (i)identifiers; (ii) personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); (iii) commercial information; and (iv) internet or similar network activity.
We obtain each Category directly from you or by way of collection through the Site, service providers and/or payment processors. We share each Category for a business purpose with service providers, payment processors, and other third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
You may exercise your right to know and your right to deletion twice a year free of charge. To exercise your right to know or your right to deletion, please contact us at firstname.lastname@example.org.
We will take steps to verify your identity before processing your request to know or request to delete. We will not fulfill your request unless you have provided sufficient information for us to verify you are the individual about whom we collected personal information. If you have an Account with us, we will use our existing Account authentication practices to verify your identity. If you do not have an Account with us, we may request additional information about you to verify your identity. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses, unless you initially provided the information for another purpose.
You may use an authorized agent to submit a request to know or a request to delete. When we verify your agent’s request, we may verify both your and your agent’s identity and request a signed document from you that authorizes your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.